Legal, Policy Matters is the Chief Passport Officer Office with contact details, address, inquiry number and map location of the area. Contact details of Under Secretary (PSP-I), National Call Center / IVRS with online response and suggestions are given below.

Legal, Policy Matters

Legal/ Policy Matters

All queries related to legal and policy matters may be addressed to:

Under Secretary (PSP-I)

Ministry of External Affairs
Room No. 30 G, Patiala House
Tilak Marg, New Delhi – 110001

Tel. No.: + 91 11 23074191
Fax No.: +91-11-23389802
E-mail: [email protected]

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National Call Centre/IVRS

For any information and suggestions on Passport services, please call at 1800-258-1800 (Toll Free No)


Citizen Service Executive Support: 8 AM to 10 PM
Automated Interactive Voice Response (IVRS) Support: 24 hours

We are temporarily facing connectivity issues at toll-free number 1800-258-1800 in Jammu & Kashmir and the North East States. Citizens are requested to dial 040-66720567 (paid) for J&K and 040-66720581 (paid) for NE states. Inconvenience caused is regretted.

Legal, Policy Matters Office Root Map

Note: We are not affiliated with the Ministry of External Affairs, Government of India. We only provide passport Office details, consultancy services with the help of reliable sources.