Vigilance Unit is the Chief Passport Officer Office with contact details, address, inquiry number and map location of the area. Contact details of Under Secretary (PSP-Vigilance), Joint Secretary (CNV & I) & CVO, Central Vigilance Commission, National Call Center / IVRS with online response and suggestions are given below.

Vigilance Unit

Vigilance Unit

Under Secretary (PSP-Vigilance)

Advice: Don’t pay bribes. In case of demand of bribe by any Passport official in respect of any Passport-related service, you may immediately contact the Chief Vigilance Officer of the Ministry at the address mentioned. Please mention your e-mail address, contact telephone, File Reference Number (if available) in your communication.

PSP Division
Ministry of External Affairs
Room No. 5, Patiala House, Tilak Marg
New Delhi – 110001

Tel No. 23387769
Fax: 23387281

Joint Secretary (CNV & I) & CVO

Ministry of External Affairs,
Room No. 163, South Block,
New Delhi – 110011

Tel. No.: + 91 11 23011357
Fax No.: +91 11 23792285

Central Vigilance Commission

Advice: In case you are not satisfied with the redressal of your complaint, you may also report to the Central Vigilance Commission.

Satarkata Bhavan,
A-Block, GPO Complex, INA,
New Delhi – 110023.

Tel. No:- 011- 24600200
FAX : 011- 24651010/24651186

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National Call Centre/IVRS

For any information and suggestions on Passport services, please call at 1800-258-1800 (Toll Free No)


Citizen Service Executive Support: 8 AM to 10 PM
Automated Interactive Voice Response (IVRS) Support: 24 hours

We are temporarily facing connectivity issues at toll-free number 1800-258-1800 in Jammu & Kashmir and the North East States. Citizens are requested to dial 040-66720567 (paid) for J&K and 040-66720581 (paid) for NE states. Inconvenience caused is regretted.

Vigilance Unit Office Root Map

Note: We are not affiliated with the Ministry of External Affairs, Government of India. We only provide passport Office details, consultancy services with the help of reliable sources.